Copyright © Denison Municipal Utilities 2001-2017
OFFICE HOURS AND LOCATION
LOCATION: Denison Municipal Utilities Business
office is located at West Broadway & 7th St.
P.O. Box 518
Denison, Iowa 51442
CONTACT US
INFORMATION & INQUIRIES
Phone:712-263-4154
Fax: 712-263-8767
EMERGENCIES OR OUTAGES
Phone:712-263-3046
Fax: 712-263-8767
Email: Customer Service
OFFICE HOURS: 7:00 a.m. to 4:00 p.m Monday
through Friday (Closed Saturdays, Sundays and
Holidays)
A payment drop box is available for after- hours
payments at the office location. Customers can
also drop off their payments at: Bank Iowa,
Crawford County Trust and Savings Bank and
United Bank of Iowa during their normal banking
hours
Denison Municipal Utilities
News Release
March 18, 2025
The Denison Municipal Utilities’ (DMU) Board of Trustees implemented a Water Watch which is
the first step of the Water Conservation Plan approved by the Board. The Water Conservation
Plan has three steps or phases that can be implemented by the Board based on the ability of the
water system to meet the needs of the customers. Under a Water Watch water customers of DMU
and West Central Iowa Rural Water Association (WCIRWA) are being asked to conserve water.
The extended dry spell has caused ground water levels to drop at the municipal water wells and
customer demand for irrigation, recreation and hydration has increased. The wells are still able to
produce water, but the water levels are trending down. To provide the water needed for all
essential residential, commercial, industrial uses, and municipal fire protection, we ask
customers to be mindful of their water use during this prolonged hot, dry period.
Steps that should be taken to conserve water include:
1.
No watering of lawns, shrubs or gardens between the hours of 8:00 a.m. and 7:00 p.m.
2.
No water should be used to fill private swimming pools, reflecting pools or any other
outdoor pool or pond. Under 200 gallons is ok.
3.
No water should be used for nonessential cleaning of commercial and industrial
equipment, machinery and interior spaces.
4.
No water shall be used to wash streets, parking lots, driveways, sidewalks or building
exteriors.
5.
Water should be served at restaurants only upon the request of the customer.
6.
Car washing is prohibited except in commercial establishments that provide the service.
7.
Washing machines and dishwashers should only be run when you have a full load.
8.
Check for leaks in faucets and toilets and get them repaired.
9.
Also, it is common that during hot weather people take more showers and baths. Consider
shortening the length of time in the shower and perhaps fill the bathtub only ½ full.
WATER WATCH PENALTIES
The following penalties shall apply for violations of Water Watch use restrictions imposed under
this plan.
1.
For a first violation, the utility shall issue a verbal or written notice of violation to the water
user violating the water use restrictions imposed during a Water Watch.
2.
For any subsequent violations within a 12-month period, a $50 surcharge shall be imposed
on the customer’s water bill.
DMU and WCIRWA regret the need to ask the public for this conservation effort but believe it is in
the best interest of the entire area. If everyone does their part, even in a small way, DMU will be
able to continue to provide an adequate supply of water for the essential purposes of the City of
Denison and the surrounding rural areas.
For more information or if you have questions:
Contact:Rory Weis, General Manager
or
Luke Gillmor, Water Manager
263-4154
263-4458